Support

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To save time you can try to check our quick guide about the most common errors and how to solve

Procedures

How to backup the Modula How to turn on the Modula How to extract a drawer from the Modula How to insert a drawer into the Modula I can't find my user in the list I can't find the items on the management page I can't access the machine with the Badge/rfid/eks reader The machine is in "local" mode

Error Codes

Emergency button pressed Error 1 Safety Barrier activated Errori: 6, 9, 16 Errors of: Memory / Inverter / RemIO / CAN Errors: 10,11,12,13,14,15,17,18,19,20,21,22,29 Drawer not loaded by bay group Error 69 Drawer not unloaded by bay group Error 70 Maximum load height for drawer exceeded Error 79 Maximum drawer weight exceeded Error 80 Overhanging load Error 88 Missing drawer in intermediate area Errors: 201,202,251,252,301,302 Missing drawer in picking area Errors: 212,213,262,263,312,313 Shape Error in Bay Errors: 220,270,320
Problem not solved

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Electromechanical issue ?
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